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CrateJoy
Custom subscription management app with flexible billing cycles and box customization.
10K+
Active Subscribers
Monthly recurring customers
-42%
Churn Reduction
Improved retention
+85%
LTV Increase
Customer lifetime value
-60%
Support Tickets
Automated self-service
Overview
Project Details
- Client
- CrateJoy
- Industry
- Subscription Commerce
- Timeline
- 6 months
- Platform
- Shopify + Custom App
01Challenges
- Existing apps lacked flexibility for their unique model
- No ability for customers to customize box contents
- Complex billing scenarios not supported
- Poor integration with fulfillment systems
02Solutions
- Built custom app with full subscription management
- Implemented box builder for customer curation
- Created flexible billing engine with pauses and skips
- Developed real-time sync with warehouse system
Technologies Used
Node.jsReactGraphQLShopify App BridgeStripe BillingPostgreSQL
"The custom app Nareli built has been transformational. We finally have the flexibility we need, and our subscribers love the new customization options."
Alex Thompson
Co-founder, CrateJoy
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